Zoomcar customer care number just dial – none:

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Email related to insurance- zoomcarcare acko. The payment and charges are quite transparent with Zoomcar. The costs vary on different package offers. You can hire a car for a week and go for the best road trips in India. The prices strike high in the peak season. You have to make advance payments. If you plan to cancel the booking you will be charged Rs. You cannot cancel the booking after the riding time starts. If you have any queries related to payments, you can write or call the Zoomcar support.

Email related to payment inquiry- info zoomcar. Zoomcar has given this service of a live assistant, which is available 24X7. If you meet an accident or face a car breakdown, you immediately need to call the live assistant, and they will provide help. You should not leave the spot until the support arrives.

If you are ever stuck in the middle of nowhere, you can get on-road assistance from Zoomcar. Zoomcar is a great platform to rent cars and go on a trip anywhere you want. Renting fine cars was not this easy before.

There are numerous rental car services in India today. You have to be a member of Zoomcar to avail of its services. Along with a good range of car options and the least restriction, they are actively functional in helping and supporting their members. The Zoomcar Customer care model runs majorly on written complaints and through the website. You can complain about any other unlisted issues by entering your mobile number.

In this blog, we have brought the ways you can reach the Zoomcar Customer Care Number or their email address. We hope it will be helpful for you. There is a usual Toll-free number , which works for all cities, however, if you cannot contact there, you can call if you have to contact Zoomcar Banglore. You can call if you want to contact Zoomcar Pune. Else the toll-free number is mostly used.

Call to Zoomcar Toll-free number for all assistance. However, for Zoomcar Delhi, you can also call Call at Zoomcar toll-free number You can also call at if you need assistance or hire a car from Hyderabad. You can also call to seek assistance if you are in Mumbai. More Posts. The government of…. Also known as Bharti Airtel Limited, Airtel is a global telecommunication company with its headquarters….

Your email address will not be published. This site uses Akismet to reduce spam. Learn how your comment data is processed. Travel August 21, Table of Contents. What is Zoomcar customer care number Bangalore?

What is Zoomcar customer care number Pune? Also there customer rammed my vehicle causing damage to my front and rear bumper and they are not repairing it Zoom car not repairing my car was last modified: May 29th, by Consumer Court. I have booked the car on 14th, May for 1day. However ther is no car provided to me on time. I have immediately called to customer service they even could provide me the car to my location.

I asked to cancel the car booking and get me the refund. The customer service guy who […]. Today i booked an card from zoomcar at 9 30 am for 1 pm for urgent meeting but car not delivered till time and cancelled my booking from customer care side no proper response recieved and no compensation given and it is already happened 3 times nobody listen here Money taken but car not delivered […].

I have booked the car from zoomcar and opted for home delivery and paid the charges for the same. Delivery time was 7pm on They continuously put us on hold and there was no […]. I had a booking for am and when i came to pickup the car there was no key in the car, i called the helpline and they picked up after 45mins of waiting and told they will relocate.

After waiting for nearly 2 hours , i get a call from zoomcar and they say pickup […]. Hi, I booked a car from zoomcar for the duration pm of march 4 th to 3pm of 5th march. I have made the payment online. I got a call to upload the DL again which I did immediately.

Since then I am just […].

 
 

Zoomcar customer care number just dial – none:

 

It is strictly forbidden to provide a jump start to any vehicle other than the Vehicle. The User shall ensure that such complaint shall not contain any discrepancy, inconsistencies, or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by Zoomcar.

Any loss occasioned to Zoomcar due to a discrepant, inconsistent, or distorted complaint by a User shall be to the account of such User. The User agrees to cooperate fully with Zoomcar in the investigation and defense of any such claim or lawsuit.

However, if Zoomcar determines pursuant to the following validation process that the User is not responsible for the breakdown of the Vehicle and if it is intimated immediately or within reasonable time to Zoomcar, the User shall be eligible for the refund of the entire Booking fees paid by the User. This includes, but is not limited to, unauthorised parking, excess speeding, breaking red light, photo enforcement, and toll violations.

You must report such violations to a Zoomcar representative, as soon as possible, within the prescribed timeline for the violation for example, if the case is being taken to court. The User shall be liable for all the fines and expenses incurred on the same during the booking period. If You leave the Vehicle in such a restricted zone, You must immediately notify Zoomcar, and You will be responsible for any and all violation notices or towing charges incurred by Zoomcar.

Additionally, financial penalties will be levied against You for any inconvenience caused to other customers of Zoomcar if the Vehicle is unavailable for its other scheduled Booking because of such parking violations as set out in the Fee Policy.

There shall be a sole arbitrator appointed by Zoomcar. Any arbitration proceedings or award rendered hereunder and the validity, effect and interpretation of this Agreement to arbitrate shall be governed by the Laws of India. The venue of arbitration shall Bangalore, and the award shall be rendered in the English Language.

Nothing in this Agreement shall be deemed to constitute either party a partner, agent or legal representative of the other party, or to create any fiduciary relationship between the parties. You agree to not rely on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this Agreement, made by or on behalf of any other party or any other person or entity whatsoever, prior to entering into this Agreement.

No waiver of default by You of any of the terms and conditions of this Agreement shall be construed as a waiver of any prior or subsequent default of any of the obligations, terms and conditions in this Agreement. Any attempt to transfer this Agreement without the written consent of Zoomcar shall be void and of no force and effect. Zoomcar reserves the right and can at its absolute discretion can assign the rights and obligations under this Agreement to an affiliate or to another entity in connection with a corporate transaction or otherwise.

Zoomcar shall exercise all reasonable commercial efforts to continue to perform its obligations hereunder. Zoomcar reserves the right to use such information without any restriction. Further, by submitting the feedback, You represent and warrant that i Your feedback does not contain confidential or proprietary information of anybody including you and third parties; ii Zoomcar is not under any obligation of confidentiality, express or implied, with respect to the feedback; iii Zoomcar may have something similar to the feedback already under consideration or in development; and iv You are not entitled to any compensation or reimbursement of any kind from Zoomcar for the feedback under any circumstances.

However, we may, at any time, with or without notice, suspend or terminate this Agreement if:. These remedies are in addition to any other remedies which Zoomcar may have at law or in equity.

Zoomcar shall in no way be responsible for any liabilities in relation to the Vehicle. Termination of Your Account may include: i removal of access to all offerings within the Website or with respect to the Services; ii disabling access to the Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account or any part thereof , and any content uploaded by You; and iii prohibiting further use of the Services.

It is hereby clarified that all other provisions of this User Agreement will be applicable to such User mutatis-mutandis. Further, Zoomcar disclaims any and all liability with respect to any issues of the driver, which attributes and directly relates to the personality of an individual including but not limited to behaviour, actions, voices, conduct, negligence etc. In pursuit of excellence in the services offered few other personal information that We collect includes the following:.

Vehicle Use Data: Vehicles will contain hardware that gathers and transmits information about vehicle use. This is done as a security measure against accident or theft and also to provide You with valuable services and information, such as other drivers’ data.

Location Tracking: To prevent theft, and to allow us to locate You in case of emergency, accident, lock-out, etc. Moreover, You authorize all DMVs, RMVs, auto mechanics and all other entities and interested parties to release information to us regarding Your driving record and vehicle travel history. To withdraw Your consent to our collection and processing of Your information in future, You may do so by closing your account. As you access and use our services we collect information such as, but not limited to – phone number, email address, device make-details and IP address.

We may disclose to third party services like Get Simpl certain information to ensure fraud prevention and PayLater check out experience. Please refer to the third party privacy policy for more details. We also collect non-personal information — data in a form that does not permit direct association with any specific individual, including browser You use, usage details and identifying technologies.

We may use, transfer, collect and disclose non-personal information for any purpose. If We do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined. Third-party ad servers or ad networks may serve advertisements on the Website. These third-party ad servers or ad networks may automatically receive Your internet protocol address, when they serve ads to Your Internet browser.

They may also use other technologies such as cookies, JavaScript, or web beacons to measure the effectiveness of their advertisements and to personalize the advertising content. However, please note that if an advertiser asks ZOOMCAR to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that You fit the description of the audience they are trying to reach.

A cookie is a piece of data that any website can send to Your browser, which may then be stored on Your computer as an anonymous tag that identifies Your computer but not You. Web beacon and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.

We require that these parties agree to process such information based on Our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures. When You purchase, register, or otherwise express interest in a product or service offered by a third party through ZOOMCAR or sponsored on Our Website, You consent to Our sharing your personal information with those parties.

Participation in rewards programs, discount offers, contests, or other programs that involve third parties, authorizes ZOOMCAR to share Your personal information with those parties. We only share information reasonably needed to provide additional services, and such shared information may be bound by other privacy arrangements.

We take precautions — including administrative, technical and physical measures — to safeguard Your personal information against loss, misuse or theft, as well as against destruction, alteration, disclosure and unauthorized access. When You use Our services or post on the Website, some of the Personal Information You share is visible to other users and can be read, collected, or used by them.

You are responsible for such Personal Information You choose to submit in these instances. For example, if You list Your name and email address on the Website, that information is public.

Further, You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer, and You agree to accept responsibility for all activities that occur under Your account or password. ZOOMCAR may share Your Information with third parties under a confidentiality arrangement, which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the purposes defined under the respective confidentiality arrangements.

ZOOMCAR is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party including any third party websites, even if links to such third party websites are provided on the Website.

Notwithstanding anything contained in this Policy or elsewhere, ZOOMCAR shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event as defined below. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of ZOOMCAR and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption provided beyond reasonable commercial control of ZOOMCAR , power or electricity failure or unavailability of adequate power or electricity.

While We will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.

Please exercise reasonable caution when determining what Personal Information You disclose via the Website. You agree that all Personal Information shall be retained till such time required for the purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely. Please note that this Policy may change from time to time. We will post any Policy changes on the Website and without prior notice to You.

Please review the Policy each time You use the Website. Arnab Bose, the designated grievance officer under Information Technology Act, E-mail: grievanceofficer zoomcar. While ZOOMCAR may retain any correspondence sent by You, it does not intend to collect or save any information from children 15 years of age and younger.

ZOOMCAR reserves the right to remove or edit content, refuse service, terminate accounts, or cancel plans or orders at its sole discretion. Zoomcar vehicles are equipped with an All India Permit so that the entire Sub-Continent is at your fingertips! You are free to travel outside the state you picked up the car. When you enter a new state, always remember to stop at the first RTO check post. The signs are always well marked and you will find that all cabs and self-drive rental vehicles are stopping there too.

In no set of circumstances should you have to pay any additional cash fine or penalty. In order to cross Indian State lines in a commercial vehicle, it is required that the vehicle has the necessary entry permit. Please see below for details as the precise charges differ State by State. Advisory: We advise our customers to exercise caution if they are travelling to Ladakh.

The taxi unions in Ladakh occasionally prevent non-local vehicles from plying to certain destinations and tourists are forced to use the services of local cab operators. Charges represented are approximations only. All costs subject to change without prior notice, at the discretion of the State. Our background verified driver does the rest. Hassle-free way of getting your personal car for flexible long term duration.

A unique Community Vehicle Pooling program that allows you to share your car with your community and friends while the car not in use and earn money. Connected technology offerings and shared mobility solutions for businesses worldwide. Start your wonderful journey. Here is a comprehensive list of fees for certain scenarios after you have created your reservation. Refund of the remaining portion of booking fee after deduction of cancellation fee, will be sent to original source from which such booking fee was received, if possible i.

Cancellation made after booking starts – No refund of booking fee Notwithstanding anything, Zoomcar reserves the right to withhold any refunds due to cancellations, if Zoomcar, at its sole discretion, perceives any credit card frauds by a user or where cancellations are made by a user with an intention to defraud Zoomcar.

No refunds applicable. Customers will not be able to change booking start time or shorten the booking end time. No refunds will be applicable. Although Customers can anytime extend the booking. Pricing plan free km per hour cannot be changed post booking creation.

Pricing will be charged on an half hour basis. The free kilometres allotted to the customer will be proportional to the number of hours booked and the flexi package chosen.

Discount is applicable only on trips of a duration equal or greater than 8 hours at the time of booking. Discount is applicable only on the booking fee after adjustment for credits excluding refundable deposit, if any paid in advance to book the car. Discount will not be applicable on blackout days. Zoomcar reserves the right to cancel a booking if any unwarranted use of a discount coupon is identified.

Free Fuel is only included in pricing for with fuel bookings. Members will only be eligible for reimbursement of fuel expenses upon the submission of a Bill containing the quantity of fuel filled, the date on which the fuel was bought and the cost of the fuel. In case of No Fuel bookings, the vehicle should be returned by the Member, upon the completion of the booking, with fuel at the same level as at the start of the booking.

If the Vehicle is returned with lesser fuel than the fuel level at the start of the trip then Refuelling penalty will be applicable. You will also be notified by SMS on your registered number. Where the Member is not responsible for the breakdown of the Zoomcar vehicle, Zoomcar shall refund an amount equal to the cost of the unused hours of such booking.

Further, Zoomcar shall not be liable for any further costs borne by the Member as a consequence of the breakdown of the Zoomcar vehicle. There is individual expiry associated with all the credits in the system which is mentioned in the Credit Transaction Details page in app and website. No refunds would be applicable. Recommendation- Zoomcar would recommend that the member consult the RC Documents of the rented vehicle for information as to the correct fuel type.

For more details click here. In case of any intentional damage or damage caused to the vehicle as consequence of the member driving the car, even after the car is damaged and need urgent repair Examples include but are not limited to: a. Members must have had no alcohol or drug related driving violations in the past seven years. There is no minimum amount of time that an individual must hold a license before becoming a member or reserving a Zoomcar vehicle.

Last Updated on January 18, Definitions: 2. Vehicle Rental 3. Vehicle Ownership 4. Booking Zoomcar Vehicles 5. Persons Permitted to Drive 8. Prohibited Uses 9. Safety Securing the Vehicles You need to visit the website or app and enter your destination.

You will be given the choice of cities for pickup and destination. Enter the time, date, and month from when you will need the car. While selecting your ride, you need to choose between a car with fuel or without fuel. Zoomcar has all India Travel Permit, and you can book for almost any place among 45 cities.

Now you can go for adventurous road trips without worrying about anything. Ideally, you have to book the car a few days prior but, in case of emergence, you can also book the car minimum of 24 hours.

Zoomcar can drop the vehicle at your doorsteps as well. All members are fully insured while they take the service according to the policy. For insurance related queries, write to Zoomcar insurance partner. Email related to insurance- zoomcarcare acko. The payment and charges are quite transparent with Zoomcar. The costs vary on different package offers. You can hire a car for a week and go for the best road trips in India.

The prices strike high in the peak season. You have to make advance payments. If you plan to cancel the booking you will be charged Rs.

You cannot cancel the booking after the riding time starts. If you have any queries related to payments, you can write or call the Zoomcar support. Email related to payment inquiry- info zoomcar. Zoomcar has given this service of a live assistant, which is available 24X7.

If you meet an accident or face a car breakdown, you immediately need to call the live assistant, and they will provide help. You should not leave the spot until the support arrives. If you are ever stuck in the middle of nowhere, you can get on-road assistance from Zoomcar. Zoomcar is a great platform to rent cars and go on a trip anywhere you want.

Renting fine cars was not this easy before. There are numerous rental car services in India today. You have to be a member of Zoomcar to avail of its services. Along with a good range of car options and the least restriction, they are actively functional in helping and supporting their members. The Zoomcar Customer care model runs majorly on written complaints and through the website. You can complain about any other unlisted issues by entering your mobile number.

In this blog, we have brought the ways you can reach the Zoomcar Customer Care Number or their email address. We hope it will be helpful for you. There is a usual Toll-free number , which works for all cities, however, if you cannot contact there, you can call if you have to contact Zoomcar Banglore. You can call if you want to contact Zoomcar Pune. Else the toll-free number is mostly used. Call to Zoomcar Toll-free number for all assistance. However, for Zoomcar Delhi, you can also call Call at Zoomcar toll-free number You can also call at if you need assistance or hire a car from Hyderabad.

You can also call to seek assistance if you are in Mumbai.

 

| India Customer Care.

 
Km Travelled enough for round trips to the moon! Whether you want to go on a road trip from Bangalore to Coorg or just need a car to travel within the city the self-drive Zoomcar is your best solution. Choose a balance of time and kilometers that works best for you. I have loved your concept since the time I saw it online. Connected technology offerings and shared mobility solutions for businesses worldwide. Car details will be sent on SMS 20mins before pickup.