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If your internet speed is slow or you have issues connecting to Stanford applications or virtual meetings, try these troubleshooting tips to speed up your work. Do not disable any necessary devices that help protect or otherwise secure your network. If your home network cannot support your needs, try tethering your mobile device to your computer to connect to the internet over the cellular network. Stanford , California
 
 

 

Tips to Maximize Zoom Performance at Home | Zoom at Penn State

 

Quick fixes If you are connected wirelessly, try moving your laptop closer to your wireless access point or router. Try connecting your computer directly to your router via a wired Ethernet cable, instead of relying on the WiFi in your home newer laptops may need an adapter.

Note: If you use a Mac, you may need to change your System Preferences to prioritize your wired network. Limit non-essential activities such as Netflix streaming or gaming by family members on your home network while you are working. Consider scheduling internet time for family members who are using bandwidth for non-essential activities.

To prevent or address issues with Zoom: Before a Zoom meeting, test your audio or video connection on the Zoom test site at zoom. Battery use can adversely affect video quality. If you are experiencing audio or video issues, turn off your Zoom video camera during a call. Sending only audio to meeting participants preserves bandwidth and improves audio quality.

If audio issues persist after you turn off video, turn off your audio and connect to Zoom audio using your cell phone or landline. Other options to address bandwidth problems If your connection problems persist, try one or more of these steps: Reboot your router according to the instructions from your Internet Service Provider ISP. Note: Your internet router can take up to 10 minutes to fully reboot. Adjust your Code42 CrashPlan backup so that it uses less bandwidth.

Learn how to do this. If your home WiFi offers a choice of connecting at 5GHz or 2. When you find the. For more about recording Zoom meetings, see Create and store recordings of Zoom meetings. Improve and troubleshoot your Zoom experience. Do not disable any necessary devices that help protect or otherwise secure your network. If you are connecting via telephone or an H. Network connection also impacts audio quality. Consider disabling video for a better audio experience. Pressing Delete in the Zoom client removes the recording from the recorded meetings list in Zoom, but not from the device itself.

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